On-demand
ERP suite vendor NetSuite is gunning for North American retailers with a new software suite for multi-channel businesses. The Multi-Channel Retail Management Suite has features for creating Web stores that connect with retail locations, providing a unified view of inventory, accounting and customer information and package tracking information for customers. It is also integrated with eBay. Other capabilities include marketing campaign tools, such as a "shopping cart abandonment" feature that can be used to send customers coupons for items they initially placed in their online shopping cart but subsequently failed to buy. Pricing for the suite varies based on specific customer configuration requirements, the company said.